Service


Home Information Rental LCD & Plasma Offers DVD & VCR Audio Appliances Service

FREE 5 Year Warranty on most Panasonic TV & Sony models 26" and over

Panasonic FREESAT models in 32", 37", 42", 46" & 50"

 

When looking at our competitors prices check

Do they give a Free 5-year warranty - if not how much do they charge

Do they charge to connect or deliver the TV - we do not

 

SONY ANALOGUE RECORDABLE DVD from £99.99 - Ideal for viewers with Sky , Cable or with a separate Freeview box and will also be fine for recording existing analogue transmissions on channels until 2012

Large range of Recordable DVD with integral Freeview, some with hard drive, DVD Disks, VHS or combis

  It is best if possible that you bring the equipment in for repair as the time spent on collection and delivery can often exceed that spent on the repair itself. Our workshop is at Woodford so it can be slightly quicker if you can take the items there. The charge for collection or delivery is £14 making a total of £28 if we collect and deliver.

Our terms are that you pay £25 inspection fee when you bring the item in for repair and allow us to proceed up to the limit shown in the table below.  The inspection fee is deductible from the cost of the repair. It is not refundable if you decide that the repair is uneconomical.

We are closed Thursdays, Sundays and Public Holidays

ONLY ADJUSTMENTS & TUNING CAN BE DONE IN THE HOME

Field Service Call

Up to 45 minutes Parts extra

£37.50

Tuning etc - bought Elsewhere

Up to 30 mins. £9.50 per extra 15 mins

£35.00

Tuning etc - supplied by us

Up to 20 mins. £7.50 per extra 15 mins

£19.95

Tuning etc -  supp by us Cash 'N Carry

Up to 20 mins. £7.50 per extra 15 mins

£10.00

Our normal service area is E4/10/11/17/18, IG2/3/4,IG8/9/10; CM16/17/18/19, RM5, EN1/2/3 & 7/8/9/10

IF AN ESTIMATE IS REQUIRED

Verbal/written Estimate Only

£5.00 Plus Inspection Fee Total =

£25.00

Insurance Written Estimate

£10.00 Plus Inspection Fee Total =

£30.00

Inspection Fee plus collection fee if applicable and Estimate charges are due in advance and are not refundable

All charges include VAT

Type of Equipment

 Typical Service Charge

Limit if we collect and deliver

Limit if customer transports

Colour TV up to 45c

£39.95 + parts

£74.00

£50.00

Colour TV 47-51cm

£45.95 + parts

£80.00

£56.00

Colour TV 55-59cm

£49.95 + parts

£84.00

£60.00

Colour TV 60-68cm

£54.00 + parts

£88.00

£64.00

Colour TV 70-80cm

£59.00 + parts

£99.00

£75.00

Digital Satellite if basic fault

£75.00 + parts

£109.00

£85.00

TV/VCR Combi

£53.00 + parts

£99.00

£75.00

DVD Players non laser faults

£53.00 + parts

£99.00

£75.00

Nicam VCR, DVD Players

£53.00 + parts

£99.00

£75.00

Mono VCR

£49.00 + parts

£83.00

£59.00

Portable Audio - no CD

£29.00 + parts

£63.00

£39.00

Portable Audio with CD

£45.00 + parts

£89.00

£65.00

Audio Systems

£45.00 + parts

£89.00

£65.00

Audio Separates System

£45.00 + parts

£89.00

£65.00

Radio, Clock Radio

£25.00 + parts

£54.00

£30.00

Personal Stereo

£25.00 + parts

£54.00

£30.00

Remote Controls

£15.00 + parts

£49.00

£25.00

Microwaves & Vacs

£31.00 + parts

£69.00

£45.00

Small Appliances

£14.00 + parts

£49.00

£25.00

Please contact the workshop at Woodford on 020 8505-6325  Fax 020 8505-2620  E-mail: service@dpleake.co.uk